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Save On Your Internet Bill: The Affordable Connectivity Program

With the ACP, you can save up to $30 per month, and may be able to get high-speed internet for free.
Posted on: December 4, 2023 - 12:14pm
IMAGE - Saving Money Online

What is ACP?

The Affordable Connectivity Program is a government program, administered by USAC with oversight from the Federal Communications Commission (FCC), that helps eligible low-income households pay for internet and mobile services. If your household is eligible, you could receive a credit up to $30 per month. You must enroll in ACP with a participating provider to receive the monthly credit. 

Note: The ACP credit can only be applied by one provider in any given calendar month and is not transferrable to another individual or household.

How does this work in Westhampton?

Westhampton residents are served by Comcast, which provides internet access through  Xfinity.  Xfinity participates in the Affordable Connectivity Program (ACP), and provides qualified households with a credit of up to $30/mo towards internet and mobile services through their 'Internet Essentials' program.

Do you qualify?

You may qualify for Internet Essentials if you live in an area where Xfinity Internet service is available and:

  • Participate in assistance programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, and others, or are enrolled or enrolling in the Affordable Connectivity Program (ACP) with Xfinity.
  • Have not had Xfinity Internet within the last 90 days unless you're enrolled in the Affordable Connectivity Program with Xfinity.
  • Have no outstanding debt on any Comcast account that is less than one year old unless you’re enrolled in the Affordable Connectivity Program with Xfinity.

Qualifying programs include:

  • MEDICAID: card or most recent eligibility letter for any member of your household.
  • Public housing assistance documentation such as your lease, housing assistance payment (HAP) contract, or eligibility documentation from HUD.
  • SNAP: letter indicating you are approved for Supplemental Nutrition Assistance Program benefits.
  • TANF: eligibility letter for Temporary Assistance for Needy Families.
  • SSI: eligibility letter for Supplemental Security Income.
  • NSLP/Head Start: copy of a letter indicating current participation in the National School Lunch Program or Head Start, with your child's name, the school name, and the address of where you are requesting service.
  • LIHEAP: letter confirming your eligibility for Low Income Home Energy Assistance Program.
  • WIC: eligibility letter for the Women, Infants, and Children program.
  • FEDERAL PELL GRANT: documentation from your institution’s financial aid office.
  • VA PENSION: veterans pension eligibility determination letter from the Veterans Administration
  • Tribal assistance eligibility letter, including TTANF, FDPIR, etc.

Do I need to recertify my ACP eligibility?

Each year, your continued ACP eligibility must be recertified with the Universal Service Administrative Company (USAC). If you received a notification to recertify, here are some steps you can take: 

  • If you were asked to recertify online, you can fill out a recertification form at USAC’s Affordable Connectivity Program website. 
  • If you need to provide additional documentation and have questions, you can learn more about what you need to do by visiting USAC’s Affordable Connectivity Program Recertification homepage. 
  • If you have any additional questions or need more information, you can also contact USAC’s ACP Support Center by emailing ACPSupport@usac.org or calling (877) 384-2575.

How do I get started?

Visit the Xfinity site here to learn more and to apply for participation in the ACP / Internet Essentials program. 

You can also learn more about Xfinity's partiicpation in the Affordable Connectivity Program here.

You can also visit the Affordable Connectivity Program website for more information.